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Order pickers, packers, RF-scanner users, and ship-station crews for Knoxville distribution centers, ready today. We’re a family-owned company in South Knoxville, founded in 2012, and we put people to work on W-2 the same day you call.
The pick-and-pack squeeze in this market is real, and it’s structural.
Knoxville sits at the I-40 and I-75 interchange, which is one of the busiest cross-points in the Southeast. That geography pulled distribution centers into Forks of the River Industrial Park, out along Strawberry Plains, and across the Knoxville Center side, and they all need the same kind of worker at the same time. Pick-and-pack roles aren’t glamorous, so when a single DC adds a third shift or a peak ramp, the pool stretches thin across every operation in the corridor.
Honestly, that’s where Labor Exchange has a role to play. We’re in the people business, not the headcount business, and we keep a roster of folks who already know what a wave looks like, what an RF gun does, and how to keep a pace number on screen. When you’re short two pickers an hour before the shift starts, you don’t need a national recruiter on a 48-hour clock. You need somebody from South Knoxville to send a person who can punch in and start scanning.
We dispatch for the full pick-pack-ship cycle, not just one slot. If you run a distribution center anywhere in Knox County, we can match the worker to the station.
Order pickers. Zone picking, batch picking, wave picking, voice picking. Workers comfortable on RF scanners, comfortable reading a pick list off a handheld, and comfortable hitting a pace target without breaking accuracy.
Packers and pack-station crews. Box building, kitting, dunnage and void fill, label apply, scale verification, and tote consolidation. We send people who already know a pack station rhythm and can keep a clean lane.
Shipping and ship-out. Conveyor work, sorter induction, trailer load, palletizing, and shrink-wrap. Solid backs and steady hands.
Returns and reverse logistics. Receive, inspect, re-bag, re-shelf. Slower pace, higher attention, good fit for workers who like a quieter lane.
This is the part a lot of operations managers don’t look at until something goes wrong, so we’re going to be direct about it. Every picker and packer Labor Exchange sends to your Knoxville facility is on our W-2 payroll. We carry their workers’ compensation insurance, we run their unemployment, we cover the employer tax side. You don’t.
In a pick-pack environment that matters in a specific way. The risk profile of this role is lift injuries, slips on a dock or a wet lane, repetitive-motion strain on a pack station, the occasional collision with a tote or a conveyor. Those are workers’ comp claims. If the worker is a 1099, the agency walks away from that claim and somebody else, often you, ends up wearing it. With Labor Exchange, the comp policy is ours. Your floor manager runs the floor, our office handles the comp file. That’s how it’s supposed to work, honestly.
RF-gun fluency is the single biggest variable in picker speed-to-productivity, so we screen for it on the front end. When a Knoxville DC manager calls us, we ask what scanner platform you run (the worker should be familiar with the keypad flow even if your WMS is a custom build), what pick method (zone, batch, wave), and what pace number you want hit on day one.
We’re transparent about what we can promise. A new picker on a new WMS will be slower in week one. What we screen for is whether the person already understands the loop: scan the slot, scan the item, drop in the tote, confirm, move on. Workers who have done that loop in a real DC pick it up again fast. Workers who haven’t are flagged as trainees and quoted that way, never sent in as experienced. We won’t oversell a worker to win a slot.
The Q4 ramp is the moment a Knoxville DC really feels the labor pool. Add Black Friday week, gift-shipping cutoffs, the back-to-school burst in late summer, and any retailer with a year-end inventory push, and the same pickers everybody wants are already booked. We staff for the ramp by working ahead, not in panic mode, and we hold third-shift and weekend rosters on purpose.
For third shift specifically, we keep shift-experienced people in the pool because everybody else wants them too. If you call mid-afternoon for an 11 PM start, we’ll be honest about who we can reach and what the start-time risk looks like. If you call the day before, we’re usually solid. For weekend pick-pack we cover both Saturday and Sunday, and we can scale a small crew up into double digits if you give us a few days’ lead time.
Knoxville picker and packer bill rates typically run in the high teens to mid twenties per hour. The number moves with the shift (overnights and weekends carry a premium), the role (a pure picker is usually lower than a forklift-certified loader), and any add-ons like cold storage or hazmat handling. We quote one all-in rate so you can budget the shift without chasing line items later.
One thing worth saying out loud: a lower 1099 rate from a competitor isn’t really a lower rate once the workers’ comp claim, the tax exposure, and the no-show risk get priced in. We’ll show you that math when you call. Family-owned, no pressure on the quote.
You call 865-247-4957 during business hours, Monday through Friday, 6:30 AM to 6:30 PM. Tell us the shift, the role, the start time, the DC address, and the WMS or scanner platform if you know it. We tell you what we can dispatch, what it costs all-in, and roughly when the worker will be at your gate. If you need two IDs for I-9 the worker brings them with. If you need background screening on the role we can run it before dispatch. Same-day is real, not a slogan. Honestly, the call usually takes five minutes.