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Key takeaways
We go the extra mile to make sure you not only get the job done, but that you have the best quality and right people doing it!
We stand by our promises and follow through by doing what we say!
We meet change head on and work with you to get it done no matter what! We succeed when you do.
Kick things off by completing our 'Customer Information Sheet', which we'll send straight to your inbox. This will help us get a clear understanding of your unique staffing needs.
Based on your requirements, we'll create and send you a personalized quote. This provides a transparent look at our services tailored specifically for your business.
If our proposal aligns with your needs, all that's left is to sign off on the quote. This will officially kick-start our partnership, and we can't wait to get started!
Once we have your approval, we'll handpick the best candidates from our pool of skilled professionals. Just sit back and relax as we order your new team of dedicated employees ready to contribute to your business.
For most calls before 10am, the same day. We pull from a pre-screened pool of W-2 workers we already know, so you're not getting whoever walked in that morning. Construction and warehouse before-7am calls go out within the hour. For specialized roles like forklift operator or machine operator, give us 24 to 48 hours so we can match the certification.
One rate per worker hour. That rate covers the worker's pay, payroll taxes, workers' comp, and pre-screening. There are no long-term contracts, no hidden fees, and you get one invoice. The exact rate depends on the role, the shift (weekday vs weekend vs holiday), and how specialized the work is. We quote you up front before we dispatch.
W-2, always. Every worker we send is our employee. We carry their federal and state taxes, their workers' comp, and their unemployment. We don't do 1099 day labor. The protection from misclassification risk is the whole point and we're not cutting that corner for anyone.
Construction, warehouse, hospitality (hotels and restaurants), event staffing, manufacturing, and general labor. We've been in South Knoxville since 2012 and we know the local labor market — UT and downtown Knoxville rhythms, the Dollywood and Smokies tourism corridor, the Blount County manufacturing belt, and East Tennessee construction.
Yes. If we send you someone you want to keep, you can bring them on full-time. Most of our customers use this as a low-risk way to find people who actually stick. We don't charge a separate placement fee for most temp-to-hire conversions; the worker pays our rate during the trial period and then becomes your direct W-2 hire.
Call us at 865-247-4957 right away. Backfilling is one of the things we work hardest on. We track our active bench in real time, especially during peak weekends and seasonal swings (summer events, leaf season, Winterfest), so we can often have a replacement on the way within the hour. Honestly, the late save is the part of the work we love most.
Yes, both on request. Standard background checks and drug screening are available before we dispatch anyone to your property. Some of our customers (especially branded hotels and certain manufacturing customers) require it as a default; we'll quote that into the rate when you tell us your requirements.
We're family-owned in South Knoxville and we're here, not in another state. Bill Peterson started this in 2012 and Kelly Peterson runs it now. You get a phone number that rings to people who know your job site and your supervisor by name. National franchises can move volume; we move relationships. Both have a place, but on a tight-timeline same-day call, we tend to win on speed and follow-through.
"They care about their employees"
Great place to work for. Very nice and helpful. They care about their employees. Always willing to help. Almost anytime I needed to work, within a day or so I was on a job site. Love this place, staff is amazing!
Greg F. Knoxville worker (via Google)
"They really helped me find work"
Labor Exchange really is a great place to work. Every one of the workers there is very understanding. They really helped me find work when I just got back from Texas. I can't thank them enough. I would definitely refer anyone and everyone to this place.
Paul B. Knoxville worker (via Google)
"The workers are happy to work for her"
Mary is one of the best persons I know. She has always been encouraging me, and a lot of people go out daily. The workers are happy to work for her, and the dispatcher is eager to help and cares if you go out. Thank you for a chance, Labor Exchange.
James A. Knoxville worker (via Google)
"They take care of their people"
They take care of their people. Pay daily, feed you sometimes. Just bring your ID and Social, and within a few days you'll have a job. Staff is awesome.
Terri C. Knoxville worker (via Google)
"Number one in 20 years."
You're not gonna get rich here — but if you want well managed, considerate, decent people to work for, they've got it. Never once was I shorted on pay, or had a snag on pay. Work today, get paid today. In the 20 years I've been working for temp agencies, I vote them number one.
Jack S. Knoxville worker (via Google)
"They're good at what they do"
LaborExchange is an award-winning and dependable staffing service. The staff is friendly and prepares for the needs of their workers, providing PPE, often uniforms and boots, and often rides to job sites. They've been a fixture in South Knoxville for over a decade and they're good at what they do.
J. via Google
One call covers Knox, Blount, and Sevier counties. Tap a city or industry to see what kind of crews we dispatch and what local employers we work with.
Home base. Same-day dispatch across UT, downtown, West Knox, and the I-40 corridor.
Blount County manufacturing and the McGhee Tyson Airport corridor.
Parkway hotels, Dollywood-area venues, and the cabin turnover corridor.
Downtown strip, Ski Mountain cabins, national-park gateway lodging.
Exit 407, the Parkway, Tanger Outlets, and the Smokies corridor.
One call covers Knox, Blount, and Sevier. Same-day W-2 dispatch since 2012.