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Hospitality staffing for Blount County.

Townsend hotels near the Smokies. Maryville restaurants and event venues. Alcoa catering and banquet operations. We send same-day hospitality workers from our family-owned Knoxville office, and we care about the people we place.


Key takeaways

  • Labor Exchange is a family-owned staffing agency at 4408 Chapman Highway in South Knoxville. We dispatch same-day hospitality crews to Maryville and Alcoa, TN. Phone 865-247-4957.
  • Every worker we send is a W-2 employee of Labor Exchange (never a 1099 contractor). We carry the payroll, payroll taxes, workers’ comp, and pre-employment screening.
  • Roles we fill in Maryville and Alcoa hospitality: housekeepers, dishwashers, banquet servers, line cooks, and kitchen help.
  • One all-in hourly rate covers worker pay, taxes, workers’ comp, and screening. One invoice. No minimums and no long-term contract.

Townsend, the “Peaceful Side of the Smokies,” draws visitors year-round to its hotels, cabins, and restaurants near the national park entrance. Downtown Maryville has a growing restaurant and event scene, and the hotel corridor near McGhee Tyson Airport in Alcoa stays busy with travelers. When your hospitality business needs extra hands, we dispatch the same day from our local crew. We’re a family-owned company in South Knoxville, putting people to work across East Tennessee since 2012.

Honestly, we know a no-show can derail a turn day or a busy dinner service, so we focus on sending people who show up ready. Every worker we send to a Blount County property is a W-2 employee of ours, not a 1099 contractor, which means we carry the payroll, payroll taxes, workers’ comp, and screening. You get one all-in rate per worker and one invoice, and you talk to someone local who knows the folks we’re sending you.

Blount County has its own kind of hospitality demand, and honestly we like it. It is steadier than the Smokies and less of a roller coaster than a football weekend in Knoxville, but it is real and it is growing. Downtown Maryville keeps adding restaurants and gathering spots, the airport corridor in Alcoa stays busy with travelers, and Townsend draws a quieter, year-round stream of visitors to the peaceful side of the mountains. That mix means a property here often needs a few reliable hands on a regular basis more than a giant surge crew once a season, and that is exactly the kind of support we are built to give.

Positions we fill

Housekeeping

Room attendants, deep cleans, and check-out turns for hotels, lodges, and cabin properties.

Dishwashers

Reliable dish pit workers for peak service at restaurants and catering operations.

Food prep

Chopping, portioning, prepping, and line support for high-volume kitchens.

Servers & bussers

Dining rooms, buffets, and catered events at hotels and restaurants.

Banquet & event staff

Setup, service, and teardown for weddings, conferences, and private events.

Laundry & kitchen support

On-site hotel laundry, utility kitchen work, and general hospitality labor.

What’s opening in Maryville and Alcoa

There is a lot of new hospitality coming online in Blount County, and every new kitchen and front desk needs people behind it. Downtown Maryville has been adding restaurant and gathering space, including a retail and dining village and an events venue bringing in an Italian restaurant, a wine bar, a coffee shop, and more. A new Holiday Inn Express is being built right in downtown Maryville too. Out near the airport in Alcoa, the Springbrook Farm development on the old Alcoa West Plant site keeps filling in with restaurants and hotels, including airport-corridor properties that stay busy with travelers year-round. Honestly, it is a good time to run a hospitality business here, and a good time to have a local staffing partner who can keep up.

There is even a local pipeline forming. Maryville College opened a downtown center with hospitality classrooms and a teaching kitchen, training the next round of folks who will work in these very dining rooms. We are glad to see it. In the meantime, when a new restaurant is finding its footing or a hotel hits a busy run, we fill the gap same-day with pre-screened people, so a short-handed shift never turns into a bad guest experience. We staff the airport-corridor hotels, the downtown Maryville restaurants, and the Townsend lodges near the park, and a lot of our workers come back to the same properties shift after shift.

The roles we fill, including senior-living food service

Hospitality in Blount County is broader than hotels and restaurants, and so is the work we cover. Beyond housekeeping, laundry, dishwashing, prep, servers, and banquet crews, we send dependable food-service help to the kitchens and dining rooms at senior-living and care communities around Maryville and Alcoa. Those dining rooms serve three meals a day, every day, and a single call-out can leave a kitchen scrambling right at meal time. Honestly, that is a setting where dependability matters even more than usual, because the residents count on a warm meal served on schedule, and we take that seriously when we choose who to send.

Whatever the property, the basics are the same. The people we send are W-2 employees of ours, screened and onboarded on our side, and we will run a background or drug screen on request before anyone starts. You get one all-in rate per worker that covers their pay, payroll taxes, workers’ comp, and screening, and you get one clean invoice. We pay our people daily, which is a big part of why good workers stay with us, and that steadiness is what shows up at your door.

Also serving Knoxville & Sevier County

We provide the same hospitality staffing across Knox and Sevier counties. Knoxville hospitality staffing →   Sevierville hospitality staffing →

Staffing that flexes with your week

Hospitality demand in Blount County rises and falls with the calendar. A wedding at a foothills venue, a busy weekend near the park in Townsend, a conference filling the airport-corridor hotels, and suddenly you need more hands than your regular team can cover. The next week it’s quiet again. We’re built for exactly that. Add housekeepers, dishwashers, servers, or banquet staff when you’re slammed, then scale back when it settles, with no long-term commitment and no payroll to carry for slow stretches.

One reason our people are dependable is daily pay. They work today and get paid today, and honestly, that’s a big part of why good workers stay with us. For your property, that shows up as people who actually arrive for the shift and treat your guests right. We’re a family-owned company, and we’re in the people business first. The names we send to your door are folks we know and would vouch for.

Why a local crew matters in Blount County

A national agency staffs Maryville and Alcoa from a call center in another state. We’re a short drive away on Chapman Highway, and our workers live right here in East Tennessee. They know the airport-corridor hotels, the Townsend lodges near the park, and downtown Maryville’s restaurants, and a lot of them come back to the same properties shift after shift. That familiarity means your managers train less and run more. Because we’re family-owned and not a franchise, we remember which workers fit your property and try to send those same folks back.

When a wedding weekend or a busy stretch near the Smokies lands, you call one local number and talk to someone who knows your name. We scale your crew up for the rush and back down when it settles, with no long-term commitment. That’s what working with neighbors looks like instead of an order placed into a distant system.

What to expect when you call us

Calling us is simple. Tell us the property, the roles you need, the shift times, and how many people. We’ll tell you honestly whether we can cover it, and same-day or next-morning dispatch is the norm during business hours. For peak weekends, a little advance notice lets us hold your preferred crew.

Getting a worker started takes two forms of ID for the I-9 and a quick onboarding on our side. If your property requires drug screening or background checks, just ask and we’ll set it up first. You pay one all-in rate per worker that covers their pay, payroll taxes, workers’ comp, and screening, and you get one clean invoice. We pay our people daily, which is a big reason dependable workers stay with us.


Frequently asked questions

Do you staff hotels in Townsend?

Yes. Housekeeping, laundry, and food service workers for hotels, lodges, and cabin properties in Townsend and the surrounding area.

Can you provide restaurant staff in Maryville?

Yes. Dishwashers, food prep, servers, and kitchen support for restaurants and catering in downtown Maryville and across Blount County. We can cover a single shift in the dish pit or a full front-of-house crew for a busy night.

Do you staff events and banquets?

Yes. Setup, service, bartenders, and teardown crews for weddings, corporate events, and private functions at Blount County venues.

How fast can you get hospitality workers to my property?

Same-day or next-morning during business hours. Our office opens at 6:30 AM, and we dispatch to Blount County properties from our South Knoxville office.

Are your workers W-2 employees or 1099 contractors?

W-2 employees of Labor Exchange. We carry the payroll, payroll taxes, and workers’ comp, so you pay one all-in rate per worker and one invoice.

Can you scale my crew for busy weekends?

Yes. We add hands for a wedding weekend or a busy stretch near the Smokies, then scale back down when it settles. No long-term commitment required.

Do you provide food-service staff for senior-living communities?

Yes. We send dependable dietary aides, dishwashers, prep help, and dining-room servers to senior-living and care communities around Maryville and Alcoa. Dependability matters most in these settings, and we choose who we send with that in mind.

Can you staff a brand-new restaurant or hotel that is just opening?

Yes. Whether you are working out the kinks of a new opening in downtown Maryville or covering a busy run at an airport-corridor hotel, we fill the gap same-day with pre-screened people, then flex up or down as your regular team settles in.

Get workers in Blount County today

Same-day dispatch for Maryville, Alcoa & surrounding areas.