Hotel Staff Service in Knoxville and the Smokies
Hotel Staff Service in Knoxville and the Smokies
We are a family-owned crew in South Knoxville, and we love keeping local hotels covered on their busiest days.
Key takeaways
Quick answer: Hotel staff service means we send pre-screened W-2 workers to cover the jobs your property runs on: room attendants, laundry, breakfast and banquet help, dishwashers, and house attendants. In Knoxville we can dispatch a crew the same day you call.
- Labor Exchange is a family-owned staffing agency at 4408 Chapman Hwy in South Knoxville. Call us at (865) 247-4957.
- Every worker we send is W-2, pre-screened, and covered by our workers' comp, never a 1099 contractor you have to carry.
- We staff the whole hotel: housekeeping, laundry, breakfast and banquet, dishwashers, and house attendants, with same-day crews.
- One hourly rate covers pay, payroll taxes, workers' comp, and screening, and you get one simple invoice.
Honestly, a hotel lives and dies by its busy mornings. When a full house checks out on a Saturday and every room needs to be turned before the next guests roll in, you need people, and you need them today. That is what hotel staff service is for. We are in the people business here in South Knoxville, and we send ready, pre-screened workers to the hotels and inns that keep our area running.
What does hotel staff service cover?
It covers the roles that keep a property moving, filled by people we have already screened and put on our own payroll. Most calls we get are for room attendants and housekeepers, laundry help, and house attendants who haul linens, stock carts, and keep the floors and lobby ready for guests. We also send breakfast and banquet servers, dishwashers for the kitchen, and general helpers for setup and teardown when a hotel hosts an event.
You do not have to piece this together from five different places. One call to us covers the roles you are short on for the day, the week, or the season. If you need a specific job filled steady, like housekeeping or banquet service, we can build a regular crew you see the same faces from, so your guests get consistent rooms and your managers are not retraining someone every morning.
Built for Knoxville and Smoky Mountain hotels
Our area has a hotel rhythm all its own. Downtown Knoxville fills up for UT home games at Neyland Stadium and for events near Gay Street and the World's Fair Park. Out east, the properties in Sevierville, Pigeon Forge, and Gatlinburg swing hard with tourist season, from spring break through the summer and into the fall leaf rush, with big Saturday turnovers the whole way. Those are the days a short-handed front desk feels every open shift.
We know that rhythm because we live in it. We are right on Chapman Highway in South Knoxville, a short drive to most of it, so when you call for extra hands before a peak weekend, we are not routing your request through an office three states away. We are your neighbors, and we send local people who want the work.
Why hotels call us instead of hiring it all themselves
Every person we send is a real W-2 employee of ours, not a 1099 contractor. We pre-screen them, we run their payroll, we cover the payroll taxes, and we carry the workers' comp. If your season is unpredictable, that takes a lot of hiring risk off your plate. You tell us what you need and when, and we bring the people ready to work.
The money side is simple on purpose. You pay one hourly rate that already includes their pay, the payroll taxes, workers' comp, and the screening we did up front. At the end of the week you get one invoice, not a stack of them. No surprise line items, no separate tax and insurance bills to reconcile. For a manager already stretched thin on a turnover day, that is one less headache.
Try a worker before you put them on your payroll
Sometimes a housekeeper or a breakfast attendant fits your hotel so well you want to keep them for good. You can. Our workers are temp-to-hire, so you get to see how someone actually does on your property before you commit to a permanent hire. No guessing from a resume.
If you decide to bring one on directly, the conversion fee is $3,000, and it is pro-rated by the hours they have already worked for you. The longer they have been on your team, the smaller that fee gets. Once a worker hits around 720 hours with you, roughly eighteen full-time weeks, the fee reaches zero and you can hire them with nothing owed.
How to book a crew
The fastest way is to call us at (865) 247-4957 and tell us the roles, the shift times, and how many people you need. You are also welcome to walk in at 4408 Chapman Hwy in South Knoxville. We can dispatch same-day for most requests, so a call in the morning can have people on your floor before the next check-in.
Our workers get paid daily, which is a big part of why good people stick with us and show up ready. We have a 4.3 star rating from 108 Google reviews, and we would be glad to be the crew you count on for your busy days. Tell us what you need, and we will get the right people to you.
More from Labor Exchange
Common questions
How fast can you get hotel staff to my property?
For most requests we can dispatch the same day you call. If you let us know the night before or early in the morning, we can usually have a crew ready for your Saturday turnover or a big check-out. Call (865) 247-4957 with your roles and shift times.
Are your hotel workers W-2 or 1099?
Every worker we send is a W-2 employee of ours. We pre-screen them, run their payroll, cover the payroll taxes, and carry the workers' comp. You are not taking on a 1099 contractor or the paperwork that comes with one.
What does the hourly rate include?
One rate covers the worker's pay, the payroll taxes, workers' comp, and the screening we did before we sent them. You get one invoice at the end of the week, with no separate tax or insurance bills to sort out.
Can we hire a worker permanently?
Yes. Our workers are temp-to-hire, so you can see how someone does on your property first. The conversion fee is $3,000, pro-rated by the hours they have already worked, and it reaches zero once they hit about 720 hours with you.
Which areas do you serve?
We are based in South Knoxville and serve the surrounding area, including Maryville, Alcoa, Seymour, Oak Ridge, and the Smoky Mountain tourist towns of Sevierville, Pigeon Forge, and Gatlinburg. If you have a hotel in East Tennessee, give us a call.
What roles can you fill for a hotel?
Room attendants and housekeepers, laundry help, house attendants, breakfast and banquet servers, dishwashers, and general helpers for event setup and teardown. If you need a role filled steady, we can build a regular crew for you.
